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Over the past three decades, 28 hurricanes or tropical storms have hit Greenville, North Carolina. The devastation and financial loss experienced by homeowner’s associations and owners of commercial buildings is staggering. When facing post-storm destruction, many policyholders are dismayed to find that the insurance company is not on their side.

In some cases, insurers take egregious action to avoid paying their policyholders what they deserve.

You, as the insured person or association representative, have the right to pursue justice—through the courts, if necessary. Whitley Law Firm has nearly 50 years of experience to put behind your case. We do everything in our power to set things right with the insurer and recover what you need. Call our Greenville bad faith insurance lawyers at (919) 785-5000 to begin your free case consultation.

Greenville Bad Faith Insurance Lawyer

Our Greenville Clients Benefit From the Whitley Advantage

From the moment we opened our doors in 1971, we have served North Carolinians with an approach informed by what we call the Whitley Advantage. This is not just one thing; it’s care, it’s compassion, it’s listening to and protecting our clients as we would our own family. It’s everything.

After your insurer has betrayed your trust, you deserve someone who has your best interests in mind.

Our Bad Faith Insurance Attorneys Handle Cases Related to These Properties

Whitley Law Firm’s family wants to help your family or business move forward from this stressful ordeal. Over the years, we’ve secured settlements after our clients have suffered damage to their:

  • Waterfront properties, like restaurants or marinas
  • Commercial real estate, including office buildings, retail spaces, and industrial facilities
  • Luxury condominiums and residential communities
  • Agricultural property, including damage to barns, greenhouses, and other free-standing structures

When you call our Greenville lawyers, you’ll be greeted by a friendly voice who wants nothing more than to lend their support. After an uncooperative insurance company disrupts repairs to your home or business, you have more than options; you have our advocacy.

Our Greenville Bad Faith Insurance Lawyers Uphold Your Legal Rights

North Carolina’s Unfair and Deceptive Trade Practices Act (UDTPA) protects you as a consumer from, among other things, insurance companies engaging in bad faith actions when you file a claim. Under this statute:

  • The insurance company must operate honestly and in good faith. This means upholding your coverage’s details, paying your claim in a timely manner, and remaining in communication about your case.
  • You could get “treble” damages. Imagine that your commercial building sustained damage in a hurricane, and the insurance company drags out your claim for months. Because of the delay, you could get triple the original amount you requested. These punitive damages serve as a deterrent from future bad faith practices.

You may feel at a loss while trying to compel damages from the negligent party. After all, it’s you versus a billion-dollar insurance company. That’s where the Greenville attorneys at Whitley Law Firm come in. We stand between you and any insurer that tries to deny, undervalue, or contest your claim. With your case in our hands, you can focus on what matters most: your well-being.

Our Lawyers Intend to Resolve Your Bad Faith Insurance Claim

If your insurance company is not offering a fair settlement for your loss and refusing to budge, you have options when seeking justice. One of those options involves entrusting your case to our bad faith insurance attorneys. We are experienced in handling the obligations that come with securing a fair settlement.

Remember: no matter how polite your insurance adjuster is, they work for the party that’s denying you the compensation you need. Your attorney from Whitley Law Firm works only for you. If you filed a claim and were lowballed or denied outright, our Greenville attorneys will:

  • Review every line of your insurance policy, exclusions, and endorsements to understand what is covered and what is not
  • Investigate the incident and losses leading to your claim
  • Meet and complete any requests from the insurance company and engage in negotiations

If the insurance company refuses to negotiate the settlement amount or deliberately complicates your claim, we will pursue a compensation judgment through litigation.

We Offer a Full Suite of Legal Services on a Contingency-Fee Basis

Every client receives a free initial case evaluation, and if our team seems to be a good fit for your needs, we will handle your case on a contingency-fee basis. We don’t collect our attorney’s fees unless we successfully recover compensation for you.

Over the years, we are proud to say that we have recovered millions of dollars on behalf of our clients. When we take your case, we intend to secure the best possible outcome. You can learn more when you call for a free consultation at (919) 785-5000.

Don’t Take Our Word for It; Listen to What Other Clients Have Shared

Our clients are like family to us. What they have to say about their time working with Whitley Law Firm matters. We can’t share all of the words from the thousands we’ve helped over the years, but we believe this client’s sentiments sum up our commitment:

  • “Whitley Law Firm and I have had a long 6.5 year case together and I couldn’t thank them enough for all of the hard work they have done for me. They made every rough road a smooth one and treated me as if I were their only client. I have gotten to know a lot of the people in the firm and they feel like a part of my family. Whit, Stephen and Linda and the rest of the staff went over and beyond to get things done for me and I will be forever grateful. I will and have recommended the Whitley Law Firm to any and all who seek their professional services. I look forward to working with them again in my upcoming case.” —W.M.

What Constitutes a Bad Faith Insurance Action in Greenville?

It’s tempting to assume that any delays, misinformation, or low offers are just part of the insurance claims process. However, there are some situations that cross the line from bureaucratic procedures to bad faith practices. Examples of bad faith insurance practices include:

  • You are left waiting an unreasonable amount of time for a decision from the insurance company.
  • The insurance company misrepresents the details of your policy.
  • Your claim is denied without explanation.
  • The insurance company does not issue payment in a reasonable amount of time––meaning months go by, and you’re still awaiting compensation.
  • The insurance company actively ignores you.
  • The insurer refuses to make a fair offer on a valid claim.

There are other areas where bad faith may come into play during the back-and-forth between the insured and the insurer. When you meet with our Greenville bad faith insurance attorneys and share the details of your experience, we can assess your case and explain what measures could recover damages.

What Should I Do While the Whitley Law Firm Handles My Insurance Claim?

After your property suffers damage, you may be unsure of what to do next. While our law firm works to advance your case and recover a settlement, you should:

  • Mitigate further property damage. Your insurance policy will only cover the damage for a covered event—not damage that happened weeks afterward. You can prevent further damage by boarding up windows and putting tarps over roof holes. You could also purchase a dehumidifier, as this can reduce mold growth after your property suffers water damage.
  • Defer settlement offers to your lawyer. Once the insurer finds out that you’ve secured legal representation, it may offer compensation for your property’s damage. Yet, you might not know whether it’s enough to cover everything. That’s where your attorney comes in. We can assess all offers and advise you on whether one meets your needs.
  • Keep all written communications between you and the insurer. One day, the claims adjuster may say one thing, then the next day, say something completely different. If you keep all text messages, emails, and other forms of written correspondence, we can use them to hold the insurer accountable. Take notes of what you discuss on phone calls as well.

You will also want to consult with our Greenville bad faith insurance lawyers. During your no-obligation case review, we can discuss our legal services, along with what you can expect from the claims process moving forward.

Our Greenville, North Carolina, Bad Faith Insurance Attorneys Fight for You

Filing a high-value property damage claim is already difficult. When your insurance company becomes obstinate or deceitful in its dealings, matters could prove overwhelming.

You did your part. You paid every month on the promise that your losses would be covered, and now, you are offered pennies or nothing. If this is happening to you, call us at (919) 785-5000. We want to hear your story. Whitley Law Firm offers support when you want it most.